Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that The Free Clinic of Meridian may collect from you, and how it is used. By using our website, www.freeclinicofmeridian.com you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Sharing
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
Protect and defend the rights or property of our Website and related properties
Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.
Links
This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 601-286-5551 or via mail at PO Box 3724, Meridian, MS 39303.
Patient Text Messaging Privacy
Last updated: 10/6/2026
About This Policy
The Free Clinic of Meridian respects your privacy and are committed to protecting the personal information you share with us. This Patient Messaging Privacy Policy explains how we collect, use, store, and protect your data in connection with our messaging services.
This policy applies specifically to our messaging program and is separate from, but complementary to, our HIPAA Notice of Privacy Practices and website privacy policy. This policy does not override or modify our HIPAA Notice of Privacy Practices or our website privacy policy.
By providing your phone number and opting in to receive text messages from The Free Clinic of Meridian, you agree to the terms of this policy.
Information We Collect
For the purpose of operating our messaging program, we may collect and store the following information:
Name
Phone number
Content of messages you exchange with our organization
Engagement data, including message responses, delivery status, failures, and date/time stamps
Opt-in and opt-out records, including the date, time, and method of consent
How We Use Your Information
We use your contact information and related data to deliver accurate, timely, and personalized communications tied to your care and our services. Specifically, your information may be used to:
Send appointment reminders and scheduling updates
Deliver personalized outreach related to your care plan or overdue preventive care
Respond to your inbound messages and route you to the appropriate next step
Communicate service updates and relevant health information
When you respond to a message, we use the body of the message to route you to the next best action. Responses may be categorized into types such as: Opt Out, Opt In, Help, and Yes/No confirmations.
How We Share Your Information
Your data is used solely for communication between our organization and you as a patient or community member. We do not sell, trade, or rent your personal information. We process and protect your data in accordance with applicable laws.
Mobile information and opt-in consent information will not be shared with any third parties or affiliates for marketing or promotional purposes.
First-Time Enrollment and Opt-In Consent
Why am I receiving messages?
By providing your phone number during your new or existing patient registration process with our organization, you agree to be contacted by text message about your healthcare, appointments, and other related care information. Your consent to receive text messages is not a condition of receiving care.
Opt-Out Instructions
How to stop receiving messages:
You may opt out of our messaging program at any time by texting the word STOP to the number from which you received our message. Upon receiving your opt-out request, you will receive a final confirmation message with instructions on how to opt back in if the action was performed in error.
Please note that opting out will remove you from all messaging, including appointment reminders. Our staff may not make direct phone calls in lieu of automated appointment reminders. Opting out will not impact the clinical care you receive at our organization.
Opting Back In
If you opted out in error or would like to resume receiving messages, you may opt back in at any time by texting START from the phone number that previously opted out.
Data Protection
We take the security of your personal information seriously. Your data is protected using appropriate administrative, technical, and physical safeguards consistent with applicable laws. Your information is stored only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws.
Changes to This Policy
This policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. When changes are made, the updated policy will be posted on our website with a revised effective date. We encourage you to review this policy regularly.
Contact Us
The Free Clinic of Meridian
4707 Poplar Springs Drive
Meridian, MS 39305
Mailing Address: P.O. Box 3724, Meridian, MS 39303
Phone: 601-286-5551
Email: freeclinicofmeridian@gmail.com
Website: https://www.freeclinicofmeridian.com/